Jackpot Capital Privacy Policy

Jackpot Capital Casino (“Jackpot Capital,” the “Casino”, “we,” “us,” or “our”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy describes how we collect, use, disclose, store, and protect the data we gather about players, visitors, and other users (collectively, “you” or “your”) who interact with our websites, applications, and related services (the “Services”).

By accessing or using the Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Who We Are and Scope of this Policy

Jackpot Capital is an online gaming platform offering both real-money and promotional gaming opportunities to eligible individuals. This Privacy Policy explains our practices regarding personal information collected when you:

Create an account or otherwise interact with us online.
Access our websites or mobile applications.
Contact our support team or otherwise communicate with us.
Participate in promotions, tournaments, or sweepstakes.

This Policy does not apply to third-party websites, products, or services that we do not control, even if they are linked to our Services. We encourage you to review the privacy policies of those third parties to understand how they collect and use your information.

2. Information We Collect

We collect personal data in two primary ways: (1) information you provide to us directly, and (2) information collected automatically from your device.

2.1 Information You Provide

Account Registration: When you register an account, we ask for certain information such as your name, date of birth, email address, mailing address, phone number, gender, and other details required for age verification or regulatory compliance.
Payment and Transaction Details: To process deposits, withdrawals, or any financial transactions, you may be asked for payment information (e.g., credit card details, e-wallet identifiers). We keep only the information necessary to facilitate these transactions and comply with legal obligations.
Promotions and Surveys: If you participate in sweepstakes, surveys, or other promotional activities, we collect the information you submit, which could include contact details and any responses or feedback you provide.
Customer Support: We may collect additional details when you interact with our customer service team. This can include your account details, correspondence content, or any other information necessary for resolving your inquiries.

2.2 Information Collected Automatically

Device and Usage Information: When you access our Services, we automatically receive technical information such as your IP address, browser type, device identifiers, operating system, and the pages you visit. This helps us understand usage trends, troubleshoot server issues, and enhance our platform’s functionality.
Cookies and Similar Technologies: We may place cookies or similar tracking technologies on your device. These tools help us remember your preferences, personalize your experience, and analyze site performance. Depending on your region, we may request your consent for certain cookies. You can manage or disable cookies in your browser settings, but doing so might affect certain features of our Services.

3. Legal Bases for Processing

Where required by applicable law, Jackpot Capital relies on one or more of the following legal grounds to process personal information:

Performance of a Contract: We process data to fulfill our obligations under our Terms of Service (e.g., creating your account, handling deposits/withdrawals, and providing gameplay).
Consent: In certain situations (e.g., sending direct marketing materials), we rely on your consent, which you can withdraw at any time without affecting prior processing activities.
Legitimate Interests: We may process data to improve and secure our platform, prevent fraud, and carry out limited marketing. We do so in ways that do not override your fundamental rights.
Compliance with Legal Obligations: We may process personal information to comply with laws, regulations, or other legal mandates (e.g., identity verification or anti-money laundering checks).

4. How We Use Your Information

Jackpot Capital uses the personal information we collect for various legitimate business purposes, including but not limited to:

Account Creation and Verification: To register your account, confirm your eligibility, and ensure you meet legal requirements for playing online.
Transactional Purposes: To process deposits, facilitate withdrawals, issue bonuses or promotions, and keep records of your transactions.
Customer Support and Communication: To respond to your inquiries, provide technical assistance, and send important notices (e.g., changes to our policies or service updates).
Promotions and Marketing: With your consent (where required), we may send you newsletters, offers, or promotional content via email or other channels. You can unsubscribe by following the link in these communications or by contacting our support team.
Fraud Prevention and Security: To detect and prevent fraudulent activities, unauthorized account access, money laundering, or other potentially illegal behaviors. We also use security tools and analytics to maintain platform integrity.
Website Performance and Analytics: To analyze user engagement with the Services, gather demographic insights, and optimize gameplay experiences.
Legal and Regulatory Compliance: To fulfill obligations under applicable laws, such as responsible gambling requirements, anti-money laundering regulations, or age verification mandates.

5. Data Retention

We retain your personal information only for as long as it is needed for the purpose for which it was collected or as required by law or regulation. In determining retention periods, we consider factors such as:

Legal obligations (e.g., anti-money laundering regulations).
Potential disputes or audits.
Operational needs (e.g., to provide Services, maintain accurate financial records).

Once it is no longer necessary to retain your data, we securely delete or anonymize it.

6. Information Sharing and Disclosure

Jackpot Capital does not sell or rent your personal data to unaffiliated third parties. We may share information in the following circumstances:

Service Providers: We partner with trusted third parties (e.g., payment processors, hosting providers) that handle data on our behalf. These entities are contractually bound to protect your information and only use it under our instructions.
Business Partners (Under Confidentiality): In some cases, we share information with partners who assist in communicating offers or providing specialized services. They must keep your information confidential and cannot use it for other purposes.
Legal or Regulatory Requirements: We may disclose information in response to legal proceedings (e.g., court orders, subpoenas) or to protect our rights and comply with regulatory or law enforcement requests.
Potential Business Transfers: If Jackpot Capital is merged, acquired, or involved in a financing or asset transfer, your data may be transferred as part of the transaction. We will inform you of any ownership changes or new privacy considerations.
With Your Consent: In any scenarios not covered above, we will seek your explicit permission before sharing your personal data.

7. Cookies and Tracking Technologies

Like most online gaming platforms, we employ cookies and similar tools (e.g., web beacons, pixels) to recognize you, remember settings, and analyze traffic. You can manage your cookie preferences through your browser settings or via a dedicated cookie consent banner (where required by law). However, disabling cookies may limit your ability to use certain features or functionalities of our Services

8. Security Measures

We maintain robust administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

Encryption protocols for data transmission.
Secure servers and restricted access to personal information.
Internal procedures to regularly review and update security measures.

Although we take extensive measures to protect your information, no security system can guarantee complete protection. If a data breach significantly affecting your personal information occurs, we will notify you and applicable authorities as required by law.

9. Confidentiality of Winnings

Jackpot Capital treats your wagering history and winnings with strict confidentiality. Only authorized personnel have access to these records. We will not publicize your specific wins or payouts without your explicit consent, except where legally required (e.g., certain jurisdictions may mandate winner disclosures) or in promotional contexts approved by you.

10. Children’s Privacy

Our Services are intended for individuals who have reached the age of majority in their jurisdiction (commonly 18 or older). We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, contact us immediately. We will delete the data and close any related accounts promptly.

11. International Data Transfers

Jackpot Capital may process your personal information in countries outside of your home jurisdiction. In such cases, we implement appropriate data protection safeguards (such as standard contractual clauses) to ensure that personal data remains protected at a level comparable to local legal requirements.

12. Your Rights and Choices

Depending on the laws of your region, you may have some or all of the following rights with respect to the personal data we hold about you:

Access: Request a copy of your personal information.
Rectification: Correct or update any inaccurate or incomplete data.
Erasure: Ask us to delete data that is no longer needed or processed unlawfully.
Restriction: In some circumstances, limit how we process your data.
Objection: Challenge our processing activities, especially those based on legitimate interests or direct marketing.
Data Portability: Obtain a machine-readable copy of the data you provided, if technically feasible.
Withdraw Consent: Revoke any previously granted permission for processing that relies solely on consent.

To exercise these rights, please contact us at the details in Section 14. We will evaluate each request in accordance with applicable laws and respond within legally specified timeframes.

13. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top and, where appropriate, provide additional notice (e.g., via email or through a prominent notice on our website). Your continued use of our Services after any modifications indicates your acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact our support team:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

We will make every effort to address your inquiry promptly and in compliance with applicable data protection regulations.

Thank you for reading our Privacy Policy. We appreciate your trust in Jackpot Capital Casino and remain committed to protecting your personal information.

Version 1.0
Effective Date: March 17, 2025